Privacy Policy

Effective Date: June 1, 2026 |  Last Updated: June 30, 2026

House Phase Construction LLC d/b/a Blackstone Custom Homes ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (hpcsite.com), contact us, or engage our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

- Fill out a contact or intake form on our website

- Call or email us to inquire about our services

- Enter into a contract or agreement with us

- Communicate with us by phone, email, or in person

This may include your name, phone number, email address, mailing address, project location, budget range, and other details relevant to your home building project.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical data, including:

- IP address and browser type

- Pages visited and time spent on the site

- Referring website or search terms used to find us

- Device type and operating system

This data is collected through cookies and similar technologies. You can adjust your browser settings to refuse cookies, though some site features may not function properly as a result.

2. How We Use Your Information

We use the information we collect to:

- Respond to your inquiries and communicate about your project

- Provide custom home building services and manage your project

- Prepare estimates, proposals, contracts, and related documents

- Send project updates, scheduling information, and important notices

- Comply with legal obligations, including permitting and licensing requirements

- Improve our website and service offerings

- Follow up after project completion for feedback or referrals

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How We Share Your Information

We may share your information only in the following limited circumstances:

Service Providers

We work with trusted subcontractors, suppliers, inspectors, and other professionals necessary to complete your project. We share only the information required for them to perform their role. These parties are expected to handle your information responsibly.

Legal Requirements

We may disclose your information when required by law, such as in response to a court order, subpoena, or government request, or to protect the rights, property, or safety of Blackstone Custom Homes, our clients, or others.

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, satisfy our legal obligations, resolve disputes, and enforce our agreements. Project records are typically retained for a minimum of seven (7) years in accordance with South Carolina construction and business laws.

5. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

6. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms or product suppliers). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

7. Your Rights and Choices

You have the right to:

- Request access to the personal information we hold about you

- Request correction of inaccurate or incomplete information

- Request deletion of your information, subject to legal retention requirements

- Opt out of non-essential communications at any time

To exercise any of these rights, please contact us using the information below. We will respond within a reasonable timeframe.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

10. SMS Communications

By providing your mobile phone number through our website, forms, or other communication channels, you consent to receive SMS text messages from Blackstone Custom Homes related to your inquiries, requested resources, appointment reminders, project updates, and occasional marketing communications.

Message frequency may vary depending on your interaction with us. Standard message and data rates may apply based on your mobile carrier.

You may opt out of receiving SMS messages at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly.

We do not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for their own marketing purposes. Your information is used solely to provide the services you request and to communicate with you regarding Blackstone Custom Homes.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

House Phase Construction LLC d/b/a Blackstone Custom Homes

223 Bridgeport Rd, Boiling Springs, SC 29316

Phone: (864) 909-5489

Email: [email protected]

Website: blackstonecustombuilders.com